Welcome

We will charge 50% of the full amount if you cancel between 60 to 30 days prior to your scheduled arrival. If you cancel less than 30 days before, if you don’t show or leave early we will charge the full amount.

Check-in is between 17:00 –19:30, check out by 11:00 but please contact us if this does not work for you and we will always try to accommodate you with early or late arrivals or departures if it does not conflict with any other bookings.

There is free WIFI in most of the spaces rooms.  Please note, however, that the signal is not always reliable as we are in the countryside.

All rooms have the following: either a Super King, King, Double or Twin Single bed, comfort mattress, bed linen, air conditioning / heating, closet space, complementary bath towels, pool towels, towel heater and bathroom amenities during your stay.

Yes all rooms are air-conditioned, with reversible heat, which are individually controlled from your room.

We do not but can put you in contact with caterers.

If you have rented the entire property, you have full access to the kitchen, dining room, outdoor terraces and pool house.  These are the only areas you are permitted to eat in.

If you have rented a room, you are also welcome to eat on site, although we will not be able to provide you with any storage or fridge space.

Again, please only eat in the designated areas and let us know if you need plates, silverware and glasses. 

Please do not leave food behind as it attracts animals you may not like to encounter.

In consideration of other guests, we do not allow naked swimming or sunbathing. For everyone’s safety the pool opens at 7am and closes at 8pm. No children are allowed in the pool unsupervised.

No fires are allowed either indoors or outdoors, although BBQs and fire pit are allowed but restricted to allocated areas.

No, everything is provided for, including swimming towels.

You cannot smoke in the rooms or buildings, however smoking is allowed in certain outdoor areas (the vegetation gets very dry in the South of France and you will need to be mindful of where you extinguish your cigarettes).

We will occasionally allow very well behaved dogs in certain rooms only, please get in touch with us.

We allow children over the age of 12 but would ask for you to take full responsibility for noise, safety and general behaviour so as not to disturb other guests.

No we do not have safes in the rooms.

You can find all kind of shops in Arles, or St Gilles, with the nearest petrol station on the road to St Gilles, just as you enter the town.

For supermarket shops (Intermarche, Lidl, Aldi), it is easier to go to the industrial estate just one exit after Arles where there is lots of parking.  You will also find banks, pharmacies, petrol station, bakery etc here

St Gilles also has a large Intermarche and Lidl, including smaller shops on the high street.  

We recommend renting a car for ease, taxis are far and few between and shops are a drive/cycle away.   

However we can provide pick-up and drop off service from and to the train station at an additional cost. The immediate surroundings can also very well be explored by bike or scooters, which both can be rented.

Yes, you will nee expected to pay for any damages that you are responsible for.

Let us know what you are looking for, there are restaurants everywhere around us from simple dining to high end cuisine. We have listed some of our favourites in your welcome guide.

A few bikes and e-bikes will be available on the property for use on a first come first serve basis.